Shipping policy

# Shipping Policy

Thank you for shopping with us. We are committed to providing reliable shipping and excellent customer service.

## Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

## Shipping Times
Estimated delivery times vary depending on your location and product availability. Most orders arrive within 5–12 business days.

Please note that shipping times may occasionally be delayed due to high order volumes, carrier delays, weather conditions, or other unforeseen circumstances.

## Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery status.

## Multiple Shipments
Some orders may arrive in separate packages depending on product availability and warehouse locations.

## Incorrect Address Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

## Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us and we will do our best to assist you.

## Contact Us
If you have any questions about your order or shipping information, please contact us at info@tzlgroup.com